Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Soleneat collects, uses, discloses, and safeguards your information when you visit our website and use our services. Please read this policy carefully to understand our practices.
Information We Collect
We collect information you provide directly, such as when you create an account, make a purchase, or contact us. This includes your name, email address, postal address, phone number, and payment information. We also automatically collect certain information about your device and how you interact with our site, including IP address, browser type, pages visited, and the time and duration of your visits through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to process your orders, send transactional communications, improve our website and services, personalize your experience, and comply with legal obligations. We may also use your information to send promotional emails and marketing communications, though you can opt out at any time.
Sharing Your Information
We do not sell your personal information. We may share your information with service providers who assist us in operating our website and conducting our business, such as payment processors and shipping partners. We may also disclose information when required by law or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to opt out of certain data processing activities. To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at info@soleneat.com or through our contact form.